Great discussions about loyalty!
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“The podcast covers a broad range of valuable NPS topics. Highly recommended”
Loyalty fan via Apple Podcasts ·
United States of America ·
06/12/15
More reviews of Customer Confidential
“The podcast features some of the leaders and best minds in customer loyalty, sharing their secret sauces.
It's a fun and easy listen, and is in my top 3 podcasts along with NPR Money and Startup.
I learn more about loyalty from the podcast than reading most books. 'Secrets' and 'insights'...”Read full review »
Customer experience fanatic via Apple Podcasts ·
United States of America ·
08/05/15
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“This is a great resource for anyone interested in customer focused service delivery.”
Dick Richards. Aka big dick via Apple Podcasts ·
United States of America ·
07/17/15
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“Rob Markey consistently finds guests that have a compelling story to share. This podcast is loaded with practical advice that helps us perpetually evolve our cx program. I especially enjoy the insight shared when Fred Reichheld is a guest. I find myself re listening to most of the episodes for...”Read full review »
Soccer steve2 via Apple Podcasts ·
United States of America ·
02/26/17
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