Here's the latest dish from METRO's MORE Podcast kitchen! I'm serving you a great menu with everything your heart desires: fish, meat and fruit & vegetables - in other words, the Ultra-Fresh assortments at METRO and MAKRO. Join me and my guest, Emmanuel Langdorf, Vice President Global Ultra-Fresh Management at METRO AG, on a tour through the METRO wholesale store in Düsseldorf. And find out what impact changing customer behaviour and climate change have on our sourcing at METRO and how we...

How do we convince our customers to purchase more and more often at METRO? In the latest edition of MORE Podcast, I talk to Gilles Babikian, Vice President Sales Excellence at METRO AG, about our sCore strategy and the development of our global sales organisation. He reveals how our multichannel approach gives our customers the choice via which channels they want to purchase our products and how we are transforming from a pure product supplier to a partnership-based solution provider. You...

Trust, understanding and knowing your partner's needs - that's what makes a good relationship. What counts in life naturally also applies to a stable business relationship. In this episode of MORE Podcast, I talk to Tino Hölters, Head of Customer Relationship Management (CRM) at METRO AG, about how METRO uses a variety of data to provide its customers with the best possible support. You can also find out how CRM is playing a key role in shaping the future of wholesale, as well as the...

Can METRO achieve the goals of its sCore strategy and be a responsible and sustainable company at the same time? A clear "yes" is the answer given by Ivonne Bollow, Senior Vice President Corporate Responsibility & Public Policy at METRO AG, in this episode of MORE Podcast. In fact, she goes one step further: achieving METRO's sustainability goals is an important contribution to the company's growth strategy. How we achieve our climate and sCore targets and actively represent the interests...

In this episode of MORE Podcast - Wholesale to the max, we take another comprehensive look at METRO's sCore strategy and talk about the delivery business as one of the growth drivers of the company. My guest Joachim Lindner, responsible for the Multichannel Network Transformation at METRO, gives us a deep insight into the future of our wholesale stores and how they are preparing for the delivery business of tomorrow. METRO is currently creating the conditions for the targeted tripling of...

We take you into the exciting world of procurement at METRO! Every year, we source around €2 billion worth of products for our customers. In this episode, we reveal how we provide our professional customers in the hospitality industry and smaller retailers with a tailor-made assortment. Also learn how our sCore strategy ensures that our products are always available and how we continue to increase the share of METRO's high-quality own brands. Therefore, Bertrand Mothe, Chief Procurement...

This year's METRO Leadership Summit was an important milestone on the journey of our sCore growth strategy. In this special episode of the MORE Podcast, I bring you the highlights of the meeting, where more than 300 leaders from all METRO countries gathered to discuss the next steps for sCore. I have compiled the most important topics and insights from the Leadership Summit for you. Tune in and let the statements of the board members inspire you and guide you in your daily work. And even...

It's the good old basic principle of wholesale: the more you buy of a product, the less you have to pay for it. Sounds simple and it is. At METRO, this pricing system is called "„Buy More Pay Less“", or BMPL for short. And it is one of the measures that make METRO's sCore growth strategy so successful. Why that is and why it's sometimes not so easy to simplify things is what I talk about in this episode of MORE Podcast with Matthias Dutschmann, Managing Director Offer Management and Supply...

In this episode of MORE Podcast, I talk to Peter Gries, Customer & Sales Officer at METRO AG, about the importance of customer understanding and customer acquisition. He explains the characteristics of the typical METRO customer and how METRO can best serve them to support their business. We also look at topics such as customer behaviour, building customer relationships, sales strategies, the role of digital tools and the use of data for customer relationship management. We also look at...

Smaller retailers are finding it increasingly difficult to survive against the large hypermarket companies. Many of the family businesses are struggling for bare survival. But METRO's franchise concept offers them the perfect opportunity to transform their business into modern convenience stores and thus make them fit for a secure future. In this episode of MORE Podcast, I talk to METRO's franchise expert, Daniel Quest. He explains to us what our franchise concept looks like in detail and...

Rising costs, lack of staff, inaccurate calculation - the challenges for restaurateurs are numerous. The solution to these and many other problems lies in the digitalisation of processes in hospitality businesses. Making these more efficient and economical and thus making everyday life easier for restaurateurs is the mission of Hospitality Digital. About the ambitious goals of the METRO subsidiary and its contribution to the sCore strategy, I talk in this episode of MORE Podcast with Volker...

METRO's sCore strategy is putting our company back on its feet. Introduced for the first time in January 2022, it's now an essential part of the daily work of each and every one of us at METRO. sCore brings us new growth and new values, initiated by our CEO of METRO, Steffen Greubel. When he first realised METRO's great potential and how he sees METRO's path to achieving its goals in 2030, he tells us in this episode of MORE Podcast - Wholesale to the max.

High dynamics and enormous growth potential - this is what METRO Markets, METRO's e-commerce platform, stands for. For the sCore strategy and the underlying multichannel business model, the digital sales channel is the turbo boost for METRO's growth engine. In this episode of MORE Podcast - Wholesale to the max, we discuss with Philipp Blome, CEO of METRO Markets, how METRO Markets is picking up speed to achieve its sales targets by 2030 and at the same time meet the high expectations of its...

"Supplying your wholesale customers is not an art. The real art is to make money with it." This difficult task is the profession and also the passion of Alessandro Urbani, Senior Vice President Food Service Distribution at METRO AG. By 2030, METRO wants to significantly increase sales and profits with its sCore strategy and a new multichannel business model. A large part of the targeted growth is to be contributed by delivery. How METRO wants to achieve this, but also what goals Alessandro...

With great passion, the teams of the METRO countries are currently working on the implementation of their respective local sCore strategies. Now that the goals have been set, the task is to adapt the specifications developed together with corporate headquarters to the conditions in their own markets. Sabrina Ley, Senior Vice President Investor Relations & Strategy at METRO AG, impressively tells us what challenges the country colleagues have to face and what solutions they find. She has...

MORE Podcast is back! From now on, you can find out everything you need to know about our growth strategy sCore - Wholesale to the max - directly and first-hand from the colleagues who bring sCore to life at METRO. In this first episode, Matthias Dutschmann, Senior Vice President Business Transformation at METRO AG, first gives us an overview of the many activities and initiatives with which the new strategy has been implemented at METRO since the beginning of 2022. Matthias not only explains...

This season of MORE Podcast is about sCore, METRO's growth strategy. Under the motto "Wholesale to the max", METRO wants to get the best, the maximum for itself and for its customers. We meet METRO colleagues who tell us their personal sCore stories. We talk to them about the most important topics of the new strategy - not only from their professional but also from their personal perspective.

Permanent stress at work, the family demands time and you take care of yourself the least of all – that's how it is: The normal madness of everyday life. Not only since Corona many of us feel overwhelmed by all the demands that life places on us. Physical and mental sufferings such as back pain, obesity or depression are often the consequences of the constant pressure. But in order to stay productive at work and in private life, you have to feel good completely. At METRO, a large-scale...

On top of the San Donato wholesale store in Milan, METRO Italy built a unique place for its employees: the METRO Village. With plenty of space for interaction and creativity, it offers our colleagues optimal conditions for their "New Way of Working". Moreover, it strengthens the collaboration and the team spirit between those who work in the store and those who support them in the headquarters. One of them is Samantha De Noni, responsible for People Experience and Development in the HR...

Whether it's the new or conventional way of working: Meetings are often the cause of little efficiency and a lot of bad moods. Too much, too long, no preparation and even less discipline - the list of reasons for an insufficient meeting culture can be continued endlessly. Nowadays, especially hybrid meetings challenge us to bring together participants equally from the office and from the home office. How we can improve our meeting culture, avoid unnecessary meetings and embrace our new way of...

How do we create the optimal office environment for our "New Ways of Working"? Even though the concepts for this have been available for some time, we still rely too much on improvisation than on real innovation. METRO PROPERTIES is now taking the step from pure theory to lived practice. With its new office concept, our real estate company offers its employees a modern working environment that meets many of the requirements of the interlinking of office and home work that has already become a...

Our new working world has taught us: we won't get ahead with our traditional working methods. And when everything around you is changing, it’s helpful to be agile and ready to adapt. This is exactly where Agile Working comes in, a way of working that allows us to react flexibly and proactively to change. It’s all about networks, team-based processes, employee ownership and knowledge sharing. How Agile Working can help each of us at METRO to make our working lives easier is what I talk about...

Since the move to our home offices, many of us can hardly be found at our "old" workplace. There are colleagues at METRO who have been in the office maybe just three times since March 2020. Of course, this also poses new challenges for our managers. Until now, almost all means of leading employees and teams have been based on direct human contact. But since interactions have become almost exclusively screen-based, managers and their teams have to find new ways to lead as well as to be led. In...

How has Corona changed our work and collaboration? And how can our METRO community grow even closer together? These are the questions we want to address in this episode and get answers from Elisabeth Hesse, responsible for Internal Communications at METRO. I talk to her about our Social Intranet United - so to speak our campfire around which we gather at METRO and which provides us with warmth and wisdom. Elisabeth also tells us what makes her life in the home office easier and brings us her...