In this episode, Richard Hill sits down with Dan Temple, Director and Lead Trainer at Cobalt Human Solutions. By focusing on the most important element of your business, your staff, they take the Human Factors learning from safety critical industries such as aviation and healthcare and apply it to your business, regardless of industry. Humans are invariably highly motivated, trained and skilled people yet they make mistakes. Cobalt doesn't help organisations come to the conclusion it was...

TikTok is changing buying habits and this can’t be ignored In this episode, Rowan Payne chats to Dave Morrissey (Head of Lifestyle Retail and eCommerce at TikTok) and Liam Phillips (Head of Partnerships at TikTok Shop). They talk about how businesses are using one of the fastest growing platforms in the UK right now to grow their revenue online.  They head straight into how TikTok is quickly becoming a master at end to end shopping experiences, how businesses can leverage human to human...

In this episode, Richard sits down with Paul Jarrett, CEO of Bulu, a company that specialises in shipping subscription boxes for established brands. Paul shares insights on the challenges and successes of getting into eCommerce, particularly with their transition into the subscription box business.  From solving shipment and technology challenges to catching the attention of big brands, Paul offers valuable advice on adding excitement and personalisation to the subscription box delivery...

It’s time to automate those tasks that are killing your time. In this episode, Ciaran Duffy, Director at Rackzone, discusses warehouse management, third-party logistics and innovation. Rackzone is a business that provides storage solutions such as shelving, pallet racking and storage bins, to private and commercial clients in the UK and Ireland.  With over 13 years of experience in this industry, Ciaran has seen all the changes and advancements in this area of eCommerce. That’s why we...

In this episode, Richard is joined by Adam Chronister, Chief Executive Officer of Enleaf. They are a successful agency that focuses on digital marketing, website design, and eCommerce. Their goal is to help emerging businesses strengthen their online presence through innovative and fast-paced marketing strategies.  After meeting at an Irish Bar in Chiang Mai during the world’s biggest SEO conference, Richard and Adam pledged to have a chat about all things AI and that’s what they’ve done....

Brand vs Marketing, what’s the difference? In this episode, Richard Hill is joined by the Founder of Identity Agency, Thomas Atkins. He delves deep into the process of branding, how you need to constantly adapt to stay relevant and the importance of creating touch points that resonate with your customers. Identity Agency works with brands to help them grow online with a consistent brand image. As a Business Owner, Thomas is very much aware of the challenges of running a company. In this...

Richard Hill is joined by Brad Houldsworth , a seasoned eCommerce professional with over 15 years of experience in marketing. As the Director of Sales and Strategy at Remarkable Commerce, Brad is responsible for the innovation instilled in the agency, sales and marketing activities, leading the team and onboarding multi million pound clients.  In this podcast, Brad shares valuable insights into eCommerce strategies and technological usage. If you are struggling with deciding which sales...

In this episode Ben Leonard, Entrepreneur, Ecom Consultant, Founder, Author and Speaker of a multitude of businesses, discusses how he started a business from a laptop in a cupboard, grew it to a seven-figure brand and exited after three years. And he shares how you can do it too!  Ben shares a wide range of topics from manufacturing in Vietnam, maximising valuations and the importance of timing when exiting your business. Find out the challenges he has faced during his career journey and...

In this episode, Tim Loughlin, Chief Financial Officer at Salesfire, delves deep into the world of finance and business management. As a Commercial CFO working in the SaaS arena with fast growing companies, he has a wealth of experience that he shares with our listeners.  From the daily habit of checking your bank account before making a cup of tea, to the importance of cash flow management and the impact of interest rate changes, Richard and Tim share valuable insights for business owners...

In this episode Krisi Smith and Mike Turner, Founders of Bird and Blend Tea, share their mission as a purpose-driven company that focuses on sustainability and making an impact. They are a B Corp Certified, independent, award winning company that have a goal of spreading happiness around the world with their selection of delicious teas.  They have built their multi-million pound company from the ground up, starting from their bedroom to selling their product at markets to operating an...

In this episode Carrianne Dukes, Senior Marketing Manager at eComOne, dives deep into the world of partnerships, relationship building and the power of podcasting for eCommerce brands. With over three years of growing and commercialising the eCom@One podcast under her belt, she knows a thing or three about the challenges facing this media channel.  Carrianne has built eComOne’s partnership strategic ecosystem. Partnering with leading tech companies such as, Sendcloud, BigCommerce,...

In this episode, Theo Roberts, Account Manager here at eComOne, shares how every eCommerce brand can leverage online tactics to retain their customers for years to come. From working with Sony Music Entertainment to scaling seven and eight figure brands, Theo knows a thing or two about customer value optimisation (CVO).  Throughout this discussion, Theo sheds light on the importance of nurturing existing customers and optimising customer value in the competitive world of eCommerce. They...

In this episode, Thea Chippendale shares her untraditional career journey and how going viral has led her to becoming a Digital PR Freelancer. During her time at Rise at Seven and MediaVision, Thea has worked on global brand accounts, from the likes of Misguided, New Look and PrettyLittleThing to Moss Bros, MyProtein and SpaSeekers. She has learned a thing or two about what works for effective Digital PR.  Listen to this episode to find out how you can leverage creative PR, thought...

In this episode, Sam Jackson joins Richard to take a deep dive into the capabilities of one of the biggest eCommerce platforms in the world, BigCommerce. As the Associate Partner Growth Manager at this tech software, Sam has years of experience and insights in the world of eCommerce that he shares on this podcast.  Listen to find out the importance of global expansion and ways you can navigate this change to minimise the risks and reap the rewards. Sam also shares how to know when it’s...

Benjamin Gorman, Content Writer and Copy Editor, is a seasoned professional with an impressive background in research and creative writing. He works with major brands around the globe, including Purple Mattress and Hotels.com, helping them refine their communications to boost engagement and drive conversions. In this episode, Ben shares valuable insights into the world of content creation in eCommerce. He emphasises the utmost importance of quality content, effective marketing research and...

In this episode, Erika Varangouli, Head of SEO Branding at SEM Rush, joins Richard Hill on the eCom@One podcast to discuss building a brand with eCommerce SEO. Erika has over 15 years of writing and editing experience, from working at a media business to agencies, she is now responsible for growing the legacy of one the biggest SEO tools out there.  Listen to this podcast episode to learn the right approach to your SEO strategy and AI. Erika shares her expertise on three key areas every...

Jamie-Lee Watts is the Co-Founder of JamieLeeCosmetics, an eCommerce beauty brand that leverages the influence of social media to grow her business. She has taken the TikTok world by storm, using live sessions to not only showcase her passion for cosmetics but also to sell a significant amount of products.  In this episode, Jamie-Lee dives deep into her journey of launching a brand on TikTok and the process of running a live show every day. Plus, she shares some invaluable tips for...

Skye Tunks is the Senior Growth Manager here at eComOne. Her main focus is helping eCommerce businesses thrive online from SEO. She excels in crafting effective growth strategies for clients and ensuring that the entire team is aligned with the plan.  With a strong emphasis on data-driven decision marketing, Skye leverages various strategies to drive client growth and achieve measurable results from their organic marketing.  In this podcast, Skye divulges our proven SEO strategies, going...

In this episode, Mike Shields joins Carrianne Dukes on the eCom@One Podcast, where they dive deep into the world of measuring the impact of Digital PR campaigns and the power of storytelling.  Mike is the Head of Digital PR here at eComOne. With a wealth of experience working on PR campaigns for leading eCommerce and B2B brands inhouse and on the agency side, it was a no-brainer to get him on the podcast to share his insights, trends and knowledge from years of real world experience in the...

In this episode, we delve deeper into the world of Google Shopping, data feeds and optimisation with our fabulous guest, Caitlin Dell'Orfano, Senior Agency Program Manager at Feedonomics From working in the email marketing space to B2B, feeds and BigCommerce, she has a wealth of real world experience and knowledge on this topic. Caitlin discusses the benefits of Google Shopping Ads, sharing tips, insights, expertise and tactics along the way to help you reduce your costs and improve the...

Rowan Payne, Account Manager here at eComOne, takes us on a deep dive into the world of Meta and TikTok Advertising. He has worked for agencies since leaving University and has helped six and seven-figure companies in all industries scale their business with hyper-creative Ad campaigns.  In this podcast, Rowan shares insights on the importance of collecting data in a privacy compliant manner and turning it into actionable information that moves the needle in the right direction. He delves...

David Meakin, Head of Partnerships and Solutions Engineering at SHOPLINE, discusses live streaming and selling through social media in the world of eCommerce. With his expertise in both partnerships and engineering, David offers invaluable insights on how to succeed with this latest online tactic. Before he dives into live streaming, David takes a moment to introduce us to SHOPLINE, a Singaporean-based eCommerce platform dominating the Asian market and now looking to establish a strong...

Paul Rafelson is the Partner and Founder at Rafelson Law PLLC, the Entrepreneur's Law Firm. They were born out of the idea that today's leading entrepreneurs deserve legal talent once reserved for large corporations.  Their attorneys are dedicated to using their experience and education to help your business succeed in today's global eCommerce driven economy. In this episode, Paul dives into the crucial topic of intellectual property and legal issues that eCommerce sellers encounter in...

This week’s podcast guest is Matt Remuzzi, Owner of CapForge, an eCommerce specialist full service bookkeeping company. He is not only an experienced entrepreneur but also an expert in accounting, as he helps business owners navigate their financial needs and focus on profit.  In this episode, Matt dives into the topic of profitability and its crucial role in the success of any business. He shares his insights on maintaining profit margins, strategies for cost-cutting and the importance of...

Lucia Dello is the Company Director at Dello Insights, a software company that allows you to develop completely customised data dashboards. She shares her insights on how using dashboards can simplify and consolidate complex data structures, making it easier for businesses to analyse their performance and make informed decisions. Find out how her software takes away the complexity of data analysis by providing a standardised dashboard tailored to each business's needs. Lucia dives into the...